Roamiya eSIM Support: Get in touch.

Have a question about your eSIM? We're here to help you stay connected.

Quick answers before you ask

How do I install my eSIM?

Step-by-step guides for iPhone & Android.

View Installation Guides

Does my phone work?

Check if your device supports eSIM technology.

Check Compatibility

Can I get a refund?

Read our 100% Money-Back Guarantee policy.

View Refund Policy

Send us a message

We typically respond within 12-24 hours.

Direct Contact

Email Us

[email protected]

Response time: Within 12-24 hours

Operating Hours

Mon - Fri: 9AM - 6PM (GMT+8)

Weekends: Limited Support

Headquarters

Hong Kong, China

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DM us for quick questions.

Business & Partnerships

Looking for B2B eSIM solutions or affiliate programs?

Contact our Business Team