Question 1

Which Asia-20 eSIM plan fits a short trip vs a heavy-data trip?

Accepted Answer

For a short city break or light browsing, a 1–5 GB fixed-data plan is usually enough and costs less. For longer trips, remote work, or heavy streaming, look at daily unlimited plans — they give you a set high-speed allowance each day (often 500 MB–2 GB/day) with reduced-speed fallback. The right choice depends on how many days you're traveling and how much you rely on data-heavy apps.

Question 2

When does my Asia-20 eSIM validity start?

Accepted Answer

It depends on the plan you choose. First network connection (On Arrival): The validity starts only when you arrive in Asia-20 and connect to the local network. Most plans use this policy. First installation (Immediate): The validity starts immediately after you install the eSIM. Some plans use this policy. Please check the "Activation Policy" listed in the plan details above to see which one applies.

Question 3

Can I use Personal Hotspot with Asia-20 eSIM?

Accepted Answer

Yes, absolutely! Personal Hotspot is fully supported for Asia-20 eSIM plans. You can share your connection with your laptop, iPad, or travel companions. Perfect for working remotely during your trip.

Question 4

Is my phone compatible with Asia-20 eSIM?

Accepted Answer

Most modern phones are supported. The quickest way to check is to dial *#06# on your phone. If you see an EID number (32 digits) on the screen, your phone supports eSIM! Check our full list of compatible devices at /esim-compatible-devices. (Note: iPhones purchased in China Mainland usually do not support eSIM.)

Question 5

How do I install and activate Asia-20 eSIM?

Accepted Answer

It's instant and paperless. After purchase, you will receive a QR Code via email. 1. Scan the code in your phone's Settings > Cellular > Add eSIM. 2. When you land in Asia-20, turn on Data Roaming for this eSIM line. 3. You will connect to the best local network automatically.

Question 6

Will the Asia-20 eSIM switch networks automatically when crossing borders?

Accepted Answer

Yes! The Asia-20 eSIM is designed for multi-country travel across 20 destinations. When you cross a border: Your device automatically detects the new country. It switches to the best partner network without any manual action. If it doesn't connect immediately, toggle Airplane Mode on/off.

Question 7

Which countries are covered by the Asia-20 eSIM?

Accepted Answer

The Asia-20 eSIM covers 20 countries and territories with a single plan. Your data allowance is shared across all destinations. Scroll up to the "Coverage" section to see the complete list of supported countries.

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