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Track delivery, receipts, refunds, and data-usage questions after purchase.
Every Roamiya eSIM purchase includes an order confirmation email with receipt details. Learn what the email contains and how to request a formal VAT invoice for business expensing.
Check how much data your Roamiya eSIM has left on iPhone or Android, understand the difference between used-up data and slow speeds, and know when to top up.
Your eSIM QR code should arrive within seconds of payment. If the email is missing, here is where to look, what causes the delay, and how to get your eSIM details without waiting.
Find out which Roamiya eSIM purchases qualify for a full refund, when refunds are declined, and how to submit a request that gets processed quickly.